However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Council Tax team. Message us Use our form to send us a message about our services. Revised, or reduced? Please note that these messages may come from both the council and our form provider GrantApproval. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. The application is in two parts. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. Show Follow us on Flickr; Follow us on Youtube; Our address. This may take two months for those that pay less than 150 but the credit will show as that months entry. United Kingdom, NEW Help improve this site by Claims for the rebate can only be processed until September 30. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Births, deaths, marriages and citizenship, extend your payments over 12 months instead of the usual 10, be automatically entered into the Direct Debit prize draw to win your council tax being paid for ayear. For queries about your Council Tax or business rates bills contact your local council. We are committed to making our website accessible to all visitors. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. We are committed to making our website accessible to all visitors. Croydon CR0 1EA 5. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Croydon is divided into 28 wards, electing 70 councillors. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. She said: I will be voting against the 15% rise in council tax. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. What's the least amount of exercise we can get away with? No surprise its them idiots Capita running the show. 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News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Thank. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. You have accepted additional cookies. Check with your provider first before proceeding. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. You could make it easier for the council to contact you by completing an application for an online account. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. You can get information on their. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Executive Mayor Jason Perry has so far done nothing to extend the opening hours of the councils contact centre phone lines. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. CR12345678). Because nobody cares. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Send your story ideas to hellobbclondon@bbc.co.uk, Bankrupt council asks government for 636m loan. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. The scheme was introduced very quickly, leaving councils little time to prepare. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. Based in Croydon and edited by Steven Downes. You'll usually have the. and how to view your payment schedules online. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! You will need your council tax account reference number for the bill you want to pay, if you know it. If you wish to simply change the date of your Direct Debit, contact us. "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". giving feedback You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. Further details will be. You can get information on their website. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. Send us a message and we'll get back to you as soon as we can. Births, deaths, marriages and citizenship, comment or object to a planning application. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Call us Lines are open Monday to Friday 9am to 4pm. 2) Enter your new and previous postcode. Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income).
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