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The BT Business app is the easiest and smartest way to manage your BT Business account on the go. Contact BT . Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Hosting video calls. Choosing a BT phone number or contact method is important to get a better customer service experience. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Monday - Saturday08:00 - 18:00Free from UK landlines. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your The quickest and easiest way to contact us. This means finding the right BT phone number can be more difficult than you first thought. More information and review your options. Download it now to be totally on top of things: View, pay, and download your bills. This will involve a complete review of your complaint to make sure nothing has been missed. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Related Types of Business | Related Locations. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. Free from UK landlines. The BT phone number and IVR options are available in the table below. Report a fault online to put things right. WhatsApp us, The quickest and easiest way to contact us. If your problem is more complex and requires an engineer visit, BT Broadband will contact you in less than 15-minutes to book a slot thats suitable for you. Try contacting support if you still can't WhatsApp us, The quickest and easiest way to contact us. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news You can find our standard Terms and Conditions at www.bt.com/terms. Online, report a fault with your broadband, phone, or BT email. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. That means you get fast, reliable speeds. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. I understand that any big company has large numbers of employees. It is chaired by the chief executive. We are processing your online Subject to credit check, business registration and a 5-year minimum term. We only collect anonymous data. Starts with VOL followed by three and eleven numbers, Oops. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. Contact BT for help and support with your BT broadband, TV, home phone or mobile. later the dashboard view will be restored. Popular shortcuts Order number Track a fault Report a fault If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. business Offer ends 5 March 2023. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Adjust your speeds to align with your needs: it's internet that grows with you. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. Raise a general billing enquiry. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. 0330-123-4567 from a mobile We're one of the world's leading communications services companies. Cookies used for marketing and advertising purposes. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Starts with 5 or 6 numbers, followed by 6 numbers. In order to view the dashboard you will need to add Price quoted only available on a 5-year term contract and applies to new circuits only. New BTnet EAD customers only. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. This means no annoying lag or delays. Weve updated our BT Business privacy policy. Faults and Orders dashboard. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. track your order here. Necessary to provide basic functions of the website such as page navigation. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. If you have an issue you can find out if is just you, or impacting others in your area. Requesting a copy bill Check service status Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Report a fault online to put things right. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. Tavis House London WC1H 9NA | 020 7820 6770 . Best if you're on your mobile. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Sharing files. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Small and medium businesses Got up to 250 employees? Our great-value business broadband offers fast speeds and a reliable connection. Whether you run a small or larger business, we have a BTnet solution for you. Suitable for smaller businesses who need more than what broadband can offer. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line. Here's how we'll help put things right. Our activities added 24bn to the UK economy. Unfortunately, BT's phone system is not well designed. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Available 24/7. We're here to keep your teams connected as the trusted partner of businesses around the globe. Every single time. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. 08:00 - 18:00. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Mobile costs may vary. Terms and Conditions apply. BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? In some cases, BT might need a little time to investigate your complaint and find the best course of action. Don't worry, if you don't have the details of these accounts you can still track By continuing to browse, you accept the use of cookies. And if you do experience service stops, well provide money-back credit. It was ten times as fast for half the price. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". order and you'll shortly receive an email with an order number you can use to Broadband & internet BTnet We aim to fix any faults within five hours day, night, or weekends. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Our purpose is as simple as it is ambitious: we connect for good. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. track your order. Otherwise, please make sure you've got a business reference and try again. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Representative Office. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. View bills, set up and manage devices, check service status, speed and much more. When people connect, there's no limit to the good they can do. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Click on the button below to track the parent order. Make sure youre always connected with mobile, broadband, phone systems and more. Want to write to us? Search The Phone Book from BT to find contact details of businesses across the UK. Weve broken down each way you can contact BT so you can choose the best option for you. Running cloud-based applications. AGE UK LONDON Business Description. a fault or order with your fault or order references. You'll find it on your bill. Get TalkTalk today for fast and cheap fibre broadband. Fibre business broadband only 25.95/month. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Every single time. Discover wholesale, strategic digital transformation, designed for your business and its wider goals. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. BT Business App Save time, manage your account, and check your services at your fingertips But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. When you have team members working from different locations, a connection you can rely on is more important than ever. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. Whatever industry youre in, weve got tailored solutions to help your people work smarter. If anything happens to your internet leased line, we offer 24/7 support to get your business back on track. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. That means there are no busy periods or dips in data service to worry about. Another great way to contact BT without calling is to use the BT live chat service. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Get answers to all your questions here. Get a BT ultrafast fibre broadband deal today and bundle your TV. You can do lots of things without picking up the phone. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Create an account Are you an EE Mobile customer? Discover solutions that are built for your business, whatever you do. How does BTnet work with cloud applications? BT broadband complaints. Best if you're on your mobile. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. That's why we've been named as a leading service provider by Gartner. This is just a tiny fraction of the information contained on BT Business' contact page! Its really that simple to contact BT Broadband by SMS. Maybe there's a problem with your order. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Search The Phone Book from BT to find contact details of businesses across the UK. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. If you need to write to us, please check the back of your bill for the right address to use. Price subject to survey and location. By phone 0800 800154. Fix Problems and faults Contact Chat, phone, or email Contact us about. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. 0 to 5 employees,250+ employees,6 to 249 employees. There are no limits to what people can do when they connect. Its quick, easy and available 24/7. Change your UK billing address. Well need your site address and postcode, and an overview of what youll be using your connection for. This price does not include in-life modifications, upgrades, or moves on existing services. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Simply follow the instructions and you might not need to call BT Broadband. With an ultra-low latency network, theres no delay when it comes to voice traffic, and we use Quality of Service prioritisation to offer business-grade calls with no delays or dropouts. Contact BT Business. All day, every day. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. We know that the internet is key to your business, and downtime means lost revenue. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. All connections are subject to survey. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. Discover solutions that are built for your business, whatever you do. again. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Rest assured that your call is really important . If you add all your accounts Set up and alter your Direct Debits. Lessons BT Business Teach Us We're sorry but you need to use a different order tracker for that reference. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Monday - Friday. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. BTnet Express From 50Mbps Ideal for smaller businesses Dont miss our hassle-free ways to help yourself. Using Wi-Fi that doesnt drop. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you.

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