Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. This applies to both carry-on and checked baggage. Noise Event Report Please provide the following information: Media Contact public affairs. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. For more information, please review the PDX Travel Tips. The Port Police may be called in by the TSA on a report of marijuana at the checkpoint. @TSA. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. 5215. Please be aware that it may take a few minutes for a Smarte Carte representative to come to your location to assist you. Third party advertisements support hosting, listing verification, updates, and site maintenance. Members enter the United States through automatic kiosks at select airports. PDX Parking. Contact your airline for opening and closing times. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. TSA recommends that you arrive at least two hours in advance of your flight time. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. The screening equipment will not affect digital cameras and electronic image storage cards. You must use your full name as it will appear on your airline reservations. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. The agency also . Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. . However, the ticket counter hours vary by airline. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. For contact information, please visit our Airlines page. We don't track, store, or sell your information. Airline ticket counter and checkpoint hours vary. Make sure you keep your luggage with you at all times. At PDX, we understand and appreciate the need for some passengers to travel with their animals. How do I arrange for wheelchair assistance? You are advised to arrive at the airport two hours before departure for domestic flights during the busy early morning hours. CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. If it does not, expect to explain why to the screening officer. If picking up an animal at the airline's cargo office, the airline will provide the appropriate address and directions. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. Medications, baby formula and food, and breast milk are allowed in reasonable quantities exceeding 3.4 ounces in your carry-on luggage and are not required to be in the zip-top bag. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. . To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. Gate passes are available for most, but not all, domestic arrivals and departures, as well as international departures. For specific carry-on item information and size restrictions, contact your airline. Website: Transportation Security Administration (TSA) Contact: Contact the Transportation Security Administration. How do I check the status of flight arrivals and departures? Staffed Daily from 6 a.m. 9 p.m. Lost Something? The absence of proper identification may result in additional screening and verification of your identity by the TSA at the security checkpoint. Delayed/Canceled Flights If you have a gate pass and are picking-up an unaccompanied minor, you must use the general lines to access the security checkpoints. An airport representative will transfer you to a Smarte Carte representative. Contact Information for DHS Headquarters Operator Number: 202-282-8000 Comment Line: 202-282-8495 TTY: Use the Federal Relay Service for either number above DHS Mailing Address Contact information for DHS Components Contact information for specific programs of interest Keywords Contact Point of Contact (POC) Without advance consent of the parking office, your vehicle is subject to towing at your expense. A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly. Jackson County Airport Authority 1000 Terminal Loop Parkway Medford, Oregon 97504 If your bag will be passing through X-ray machines more than five times, ask for a hand inspection to prevent damage. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. Attach only identification tags to the outside of your baggage with your name, address and phone number. Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. Related Links: However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. People serving a higher mission or searching for stability. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . If my checked baggage is missing, damaged, or delayed, who can help me? If they continue their journey they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate. Related Links: Passengers Served: 19.8 million annually. Doesn't compare to PDX but still a decent airport experience. 7000 PDX AIRPORT, Room T3352. Trained service animals are allowed in the airport any time. What should I expect at the security checkpoint? Airline ticket counter and checkpoint hours vary. You will be provided an estimated wait time when you call. Marked accessible parking spaces are located on each floor of the parking garage near the elevators and next to the bus shelters in both the red and blue Economy Lots. Place all electronics larger than a cell phone (for example, laptops, tablets, e-readers and handheld game consoles) in bins for X-ray screening in standard lanes. Check the TSA website for the latest restrictions. IDEMIA TSA Pre-Check Enrollment Ambassadors are available Monday through Friday, from 5:00am to 1:00pm. A passport and other documentation may be required for your children if they are traveling internationally. However, we recommend that you not leave any valuables in your car. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. Portland, United States. You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. Related Links: A member of the Jetport staff will respond to your inquiry and, if the item is found, let you know where to claim it. For additional information, please visit https://flypdx.com/Parking. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. Portland International Airport is owned and operated by the: Have a question or need help? You will not need to remove suit jackets or blazers unless requested by the screener. Can I accompany someone through security to the gate, if I'm not flying? 25 mins from Bend, OR. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Check with your airline for any travel documents required for your specific flight. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. The Utah DLD, in collaboration with other state agencies and GET Group NA, launched Utah's mDL program in 2021. . For extra speed and convenience, complete the online application before arriving at PDX. To assist in the security screening process, the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. Lost and Found Locate items left at a security checkpoint. You can contact the parking office at 503.460.4848. On the departures level, proceed to the Clock Tower in the center of the corridor by the food court, and take the stairs or elevator up one floor. TDD: 1.800.815.4636. QR code, vCard. Apply fora hazardous materials endorsement. Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. . You may submit the information by any one of the following methods: Once your concern or inquiry is investigated, a representative for the department will contact you by phone, if provided, or by email. Portland, OR 97218. Look for IDEMIA TSA Pre-Check Enrollment Ambassadors near Gate E2, past the North Security Checkpoint. For more information, visit the TSA website. If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. To enhance security and speed you through the security screening process, the TSA, the Federal Aviation Administration (FAA) and/or airlines prohibit some items in your checked and carry-on luggage. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. Airline Information Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. Track Flights, Search Fares, Locate Airlines. Bangor has some advantages as a smaller airport. This does not include items such as hair dryers, electric shavers or electric toothbrushes. If your party needs a wheelchair, once parked in the Short-Term Garage, call wheelchair dispatch at 503.460.4300 and advise them where to meet you. How do I check-in for my flight and obtain a boarding pass? I left something at the TSA security checkpoint. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. Due to security regulations, the curb is reserved for active loading and unloading of passengers. Before sharing sensitive information, make sure youre on a federal government site. It is a good idea to attach your name, address and telephone number to your computer and other electronics. Most airlines will accept two forms of non-photo identification; it's helpful if one of them has been issued by a state or federal agency (such as a U.S. Social Security card). The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. Electronic Cigarettes (E-cigarettes), Vaping Devices and Spare Lithium Batteries -The FAA prohibits e-cigarettes and vaping devices in checked luggage due to the fire hazard posed by the lithium batteries used in these devices. You may not use this site for the purposes of furnishing consumer reports about search subjects or for any use prohibited by the FCRA. The rooms are designed for use by people without their infants; however, those traveling with infants who are seeking a quiet and private place to nurse their babies may also use these rooms. Passenger Support Request assistance with security screening. Membership in a CBP Trusted Traveler program, such as Global Entry, will allow you to receive TSA Pre-Check benefits on all participating airlines. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. Your airline's self-service ticket kiosks, Your airline's curbside check-in station*, 3-1-1 compliant bag from your carry-on (liquid/gel restrictions still apply), Laptop from your bag (if your bag is cluttered or electronic items are stacked on top of each other, TSA may require removal). This is true even if an animal carrier is not required by the airline. This is especially important when your family and friends are meeting you on an arriving flight. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. Short-Term Garage 76% Full Long-Term Garage 54% Full Economy Lot 56% Full U.S. Department of State / The Bureau of Consular Affairs For recommendations specific to your flight, contact your airline directly. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? Travelers should contact their airline directly for hours and additional information. Security Checkpoint Screening. For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. If a bag alarms, TSA security officers may have to unwrap a gift to take a closer look inside. Sharp Objects Many sharp objects and other items that may be used as weapons are not allowed in your carry-on luggage or past the security checkpoints. Getting to Portland International Airport is easy. Contact Us | U.S. Customs and Border Protection Contact Us For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. To help you have the best experience traveling through OAK this busy travel season, we suggest following these TSA guidelines to get you through the Airport and happily to your destination - wherever it may be: Transportation Security Administration (TSA) - Information for Travelers. Washington State Department of Transportation. All Rights Reserved. No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. Direct Contact Information DHS Mailing Address Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. www.tsa.com. If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. You can put restricted food items in your checked bag, or ship them ahead. On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. Please note that both your passengers and all of their luggage must be at the curb ready to load to be considered active loading. Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. Be sure to allow additional time for potential lines at the counter. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. Yes. Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . The airline will offer four nonstop destinations from Portland, including year-round service to Charleston, SC and Tampa, FL, and seasonal summer service to Norfolk, VA and Pittsburgh, PA. PDX Parking You can also email them at TSA-ContactCenter@tsa.dhs.gov. Where are the airline cargo offices located? We're here to help. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. All are accessed from the Departures - Ticketing/Check-In Level. get driving directions from your location, US Transportation Security Administration Website, Portland airport security and screening procedures, TSA Precheck enrollment, appointments, and fees, Carry-on and checked baggage restrictions, Portland airport security line wait times. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. An official website of the United States government. You can reach them at 503.460.4848. The disabled parking rate is available in the Short-Term Garage, Long-Term Garage or Economy Lot. Airline policies vary. Items left at the security checkpoints are taken to the PDX Lost and Found office and are available the next business day. For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. Contact us via email at CustomerService@ColumbusAirports.com. Related Links: If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. Where do I pick-up an animal that was shipped to PDX? Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. Federal government websites often end in .gov or .mil. You can catch the TriMet MAX light rail train on the south end of the lower roadway. Make sure you keep your luggage with you at all times. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Check with your airline for documentation requirements. Active U.S. Military Service Members can also stop by one of the information booths in North or South Baggage Claim and if the booth is staffed by volunteers, volunteers can access a Smarte Cart in Baggage Claim for them. PDX Customer Service You can view the USO location on the terminal map under 'USO.'. The Port Police would then determine whether the travelers possession of marijuana is legal. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. We recommend that travelers arrive 3 hours before all departing international flights. Portland, OR 97218. About Us Contact Us In order for the Noise Management Department to assist you, we ask that you provide your street address and zip code as well as your name. For additional information, please visit the TSA website. Use this tool to help you get between terminals, No destination-specific delays are being reported at. 2. The airport's parking staff will gladly provide free assistance 24/7. Eugene; Bend Redmond; Yakima McAllister Field; . Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. Someone from our customer service department will be in touch soon to follow up. Closed Thursday and Weekends: Contact Information: (503) 326-7063 Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. 7000 NE Airport Way The Port Police will not seize marijuana from travelers when traveling out of PDX if you hold a valid Oregon Medical Marijuana card and you are not carrying a quantity that exceeds an amount that you are lawfully authorized to possess. Port of Portland 7200 NE Airport Way Portland, OR 97218; . One is located near Gate C4 and the other is located near gate D2. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? I left something on the aircraft, how do I get it back? We know some travelers need a little assistance getting on their way. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). What are the rules regarding animals in the terminal? Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. This documentation is not required and will not exempt you from the screening process. Charges may apply. Hollywood Burbank Airport, legally and formerly marketed as Bob Hope Airport after entertainer Bob Hope (IATA: BUR, ICAO: KBUR, FAA LID: BUR), is a public airport 3 miles (4.8 km) northwest of downtown Burbank, in Los Angeles County, California, United States. Yes, you may stay the night in the airport if you have a boarding pass or flight reservation indicating that your flight departs within 24 hours. Contact Us Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. Mobile Check-in Barcode scanners are located at both security checkpoints to scan boarding passes that your airline has sent directly to your mobile device. . Each traveler is allowed to take 1 quart-sized, clear plastic, zip-top bag holding 3.4 ounces (100 ml) or smaller containers of liquids and gel-like items such as shampoo and toothpaste. When using pet relief areas, animals must remain on a leash. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. To learn what to expect at the TSA security checkpoint with medical devices or to request special accommodations, please contact TSA Cares 72 hours prior to traveling by calling 855.787.2227 weekdays from 5 a.m. to 8 p.m. PT or 6 a.m. to 5 p.m. PT on weekends and holidays. TSA employees work hard to make sure our skies stay friendlypreventing dangerous materials and people from flying and helping you arrive at your destination safely. Check with your airline regarding mobile check-in requirements and other check-in alternatives. AL KBHM TSA Coordination Center 205-876-1400 AL KHSV TSA Coordination Center 205-876-1400 or 205-599-6208 AK KANC TSA Coordination Center 907-771-2935 AR KLIT TSA Coordination Center . Please confirm the airlines ticket counter hours before arriving at the airport to ensure that someone is available to issue you a gate pass. Contacts. Bike packing boxes may be purchased at local bike shops. Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. 28855 Lockheed Drive. Airport status is only available for US airports. Airline ticket counter and checkpoint hours vary. Location & Hours Located in: Portland International Airport - PDX 7000 NE Airport Way Portland, OR 97218 Get directions Edit business info You Might Also Consider Sponsored PDX Elite Towncar 77 William S. said "We had an early morning flight out of PDX and didn't want to risk looking for an Uber/Lyft or taxi at 3:20am. Liquid, gel or aerosol medication containers that are 3.4 oz (100 ml) or less can be placed in a clear 1 quart sealable plastic bag (mixed with toiletries) without the need to declare these items. Quick Info. Contact Information First Name: Last Name: Email: Contacts Hours Reviews (20) Related places Get directions Photos page . Ground Transportation PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. Locate items left at a security checkpoint. Airport Administration. The TSA also struggles with long lines and can take a while. No, there is not. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). These devices may only be carried in the aircraft cabin (in carry-on baggage or on your person). I have to carry medication with me; will it be a problem taking it on the plane? Types of acceptable ID to access the security checkpoints (which include driver's license and passport) are outlined on the TSA website. It is a food desert. Accepts Credit Cards. You can find more information on Wi-Fi access at https://www.flypdx.com/FreeWifi. Federal directives allow only two carry-on items per passenger. Follow the signs near carousel 2 in baggage claim. What size and weight of baggage can I carry-on or check, and will I be charged a fee? 3. KBFM. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? Portland International Airport (PDX) is open 24 hours, 7 days per week. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. TriMet Security checkpoint questions? Please be sure to remove personal items attached to the outside of your checked baggage before coming to the airport. 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. Finish enrollment at any CLEAR airport location next time you fly. We offer disabled parking at a discounted daily maximum parking rate of $12 per day for vehicles displaying a valid state-issued disabled permit, placard or license plate. The TSA Office protects passengers and transportation systems while minimizing terrorist threats through its security measures. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. TSA Guidelines; Identification Requirements; CLEAR Airport Security; RESERVE powered by CLEAR . Customer Service - tel.
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