Build with reliable, comprehensive data for over 200 countries and territories. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. (800) 633-1501 This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. They will simply refer you to the manufacturer for technical support or to a local service center, like taking your car to the dealer for warranty work. Looking for more information? We love hearing from our customers, dealers, and the media. Use them for routine maintenance (i.e. All still working fine, more than enough power, never had any issues with maintenance. Lawn care professional here, we field tested an Ego string trimmer, the battery overheated with 15 minutes of use and gave us the red ring of death. I can appreciate the frustration but my sympathy is limited. I've been looking to replace a part of a string trimmer that just over a year old. Best Lawn Mower Repairs Near Me - March 2023: Find Nearby Lawn Mower Repairs Reviews - Yelp Near Me Lawn Mower Repairs Most Recent Reviews Paul's Mobile Mower Service 1 Farm Equipment Repair Marc Z. said "I could not be more pleased. Please call before visiting a service center. This is an Official United States Government System, which may be used only Please let us know if you have any questions about the EGO POWER+ product line, troubleshooting and proper tool handling, safety concerns, or questions about I think an electrician might be able to service it for you. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. $16.99. Check them out here! In 2020, Google Maps was used by over 1 billion people every month. (800) 633-1501 $560 down the drain when you buy the 650 ego blower stay far away from any product from EGO. Find Local Service Center Help a new couple find the perfect home in your real estate app. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. Five months into it my edger stopped working (no power, dead as a doorknob). . Customer Service Request. Sign up to hear about new Commercial Series tools and innovations. The repair/service/parts business for many companies is more profitable than the initial new equipment sales side. The initial cost is cheaper but if you factor in the cost of extra batteries, the price point is close to the same as a gas trimmer. Packed up my lawn mower and went home. These issues have been occurring since the start of ego and I have yet to see improvement. See reviews, photos, directions, phone numbers and more for the best Lawn Mowers-Sharpening & Repairing in Hayward, CA. Self-Propelled 2-Stage Snow Blower With Peak Power. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. (866) 788-7394 Very reasonable and even more so that he comes to you. Cases, connectors, and circuit boards are re-used and are not replaced or serviced. ( Mobile device, Home Appliance etc.) I can get 3 or 4 uses out of each before a recharge. Orders containing lithium batteries will ship by ground only regardless of the shipping method chosen. Find Local Service Center Not a way to run a company. I'm not a professional user but they get a heavy workout every couple of months) - chainsaw has gone through thousands of logs, strimmer has done acres of grass and light brush. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. Find Local Service Center 3. Tackle the toughest jobs with ECHO's best-in-class, commercial-grade outdoor power equipment. you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. A pity, because the relief from petrol fumes and noise was so enjoyable. Anyone can write a Trustpilot review. Find Local Service Center Time to go back and do some homework. Find Local Service Center. EGO. We just saw that debate on this forum a few weeks ago when someone considered picking up a reconditioned model at Home Depot and ended up not doing so because of the limited warranty. Find Local Service Center It has a large 21 cutting deck, which is perfect for people with larger lawns. I tried to just change the blade with a socket wrench and the blade won't move if it's too tight. They say you have a warranty then give you the run around two supervisors at that! Sign up to hear about new Commercial Series tools and innovations. This is why I remain fond of my decades old gas powered equipment. (888) 277-6960 361-444-3396 I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. Share Ideas Check out our library of quick how-to videos. What would you like to do? BBB Business Profiles may not be reproduced for sales or promotional purposes. The ego is lightweight and quiet yes, but thats where the pros stop and you run into all the pitfalls of having to use batteries they die too quickly, overheat and to me feel underpowered. Send your BA5600T battery pack to us for repair today! Find a echo repair center near you today. For the best experience on our site, be sure to turn on Javascript in your browser. Electric motors are usually pretty easy to fix, generally the issue is just a loose wire, a short, the brushes on the motor, etc. 800-348-5004 Find Local Service Center Mega disappointed. Search their inventory, request a quote or browse their website to find your new golf cart. (800) 387-6018 Our first step was to contact Ego customer service. The head is the part that will go wrong first, and it's only covered for 90 days. Extremely difficult to get any help from this company. We employ both AI and big data in proofreading the collected information. Find Local Service Center WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! EGO is a registered trademark. Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. Find Local Service Center Find a new blade, spring, washer, or other part for your EGO tool. . Or even better, join a local guide program to share your favorite stores. Find Local Service Center. Find Local Service Center Enter ZIP code or city, state as well. Seems like a very shortsighted thing for them to do to not support these products after the sale. I can only imagine how annoying it is to have to charge those giant mower batteries after every one or two cuts. Twice, they have made an order but failed to complete it. I have called 8 times and every time I am told it will go out the next week. +$9.99 shipping. Unlike the gas power head than can accommodate a hard blade edger, hedge trimmer, small leaf blower, pole saw & power broom to name a few. Give Praise Love your EGO tool or a specific feature? Find Local Service Center 10:00am - 6:00pm EST (Saturday and Sunday). Press J to jump to the feed. Anything more than two acres and youll need a commercial-duty zero turn mower. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I'm all for going green and such but a gas mower has never let me down. I'll probably take the lawnmower apart and do some tinkering myself, but if I have to get another lawnmower, I will go with an established brand with an electric model like Stihl. Find Local Service Center Selling my 3 EGO products and going back to gas. Find out how we combat fake reviews. (800) 926-9768 Get started Not sure what's wrong?. Love your EGO tool or a , Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions https://egopowerplus.com/ (855) 346-5656 Customer Complaints 136 complaints closed in last , Find Local Service Center 920-756-4688 Find Local Service Center 361-444-3396 Find Local Service Center 217-735-1590 (877) 477-6669 866-206-2707 403.784.3518 (888) 407-7626 , Use our interactive diagrams, accessories, and expert repair help to fix your Ego Mower . Count on accurate, real-time location information. Find Local Service Center Categories; List of Cities; SIC Code (Industry) Business Documents; . our company. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Contact Information 120 Ionia Ave SW Grand Rapids, MI 49503-4195 Get Directions Visit Website (855) 346-5656 Customer Reviews 1.23/5 All customer reviews are handled by the BBB where the company is. (877) 477-6669 For lawns from of an acre to two acres, youll most likely want a rear-engine riding mower, light-duty lawn tractor, or a residential-duty zero-turn mower. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. Information provided by various external sources. 1-866-902-9690 What would you like to do? We later learned that it was 3 weeks before the service provider picked it up. 1.Visualize the world with rich, accurate maps. The mowing unit is guaranteed to last and resist . Find all locations that sell the EGO POWER+ tool lineup. When you enter the location of echo repair center, we'll show you the best results with shortest distance, high score or maximum search volume. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. For the best experience on our site, be sure to turn on Javascript in your browser. 815-539-6954 I am not exaggerating when I say I have a near 1:1 sale to repair average. EGO lawn mower battery charges in 30 minutes. We'd love to hear all the details. We recommend it's best to contact them in advance to confirm . My point is, that if these companies were truly trying to be "green", they would create easily serviceable products and available replacement parts. The performance of our battery packs is equal to or better than that of a brand new battery from the OEM but at a fraction of the cost. Departments Accessories LM2130 Ego Power+ 21 Inch Select Cut Lawn Mower , See Also: Accessories Preview / Show details, I have reached out repeatedly to their customer service number (1-855-346-5656) but have not received a call back from customer service. Find Local Service Center Home. BEST-IN-CLASS PROFESSIONAL POWER. nothing but an expensive boat anchor with no usable warranty. Click here to check your account. Lawn mower repair service costs $40 to $90 for a walk-behind mower and $75 to $170 for a riding mower for typical repairs or a tune-up. 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For the best experience on our site, be sure to turn on Javascript in your browser. Although i will say i have a battery powered blower and trimmer which i love because i dont use them often. I purchased the EGO self-propelled Mower. 877-346-4814. Not to mention you cant swap out accessories on it, so the only thing it can be is a dedicated string trimmer. (800) 323-9355 The store will not work correctly in the case when cookies are disabled. To find your closest Service Centre, please follow the steps below. Fast forward through dozens of calls to Ego customer service (I know them all, and they know me as well) to the first week of March 2023 and we still don't have our mower back. The "deal" part of getting it cheap is these type of risks right here and something that should be factored into what is purchased used vs. new. In principle, the mowers (I have two) and saws are brilliant in design and initial performance, but the quality of assembly is poor, and the service support might as well not exist. Ugh; better than nothing I guess. EGO acknowledged the warranttee for me, and referrred/authorized me to a repair place by email. We use dedicated people and clever technology to safeguard our platform. 802-375-2748. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. Zero follow through or contact afterwards. Find Local Service Center Our trained technicians work on EGObrand batteries each day. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. We see that youre on the North America site but appear to be outside the U.S. and Canada. Find Local Service Center 1-800-652-2321 Improve your operations by interacting with drivers in real time.
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